Sending an email with suggested times creates gaps where leads wander off. The platform reads your diary mid-chat and locks in the spot before the user exits the thread, catching them when they are most ready to buy.
A site visit, a medical appointment & a finance consult all take different time blocks. We map out your exact time rules, prep buffers & notice windows at onboarding so your diary fills exactly how your business actually runs.
A booking is a data shift, not just a chat message. The system updates the customer record, stamps the time, and links the appointment back to the enquiry that created it, so your reporting reads what actually happened rather than somebody's memory of it.
It offers real slots from your live calendar and holds the appointment the moment the lead picks one — no back-and-forth, no double-booking. The booking is written into the diary your team already runs from, so what a lead sees is always your genuine availability.
No. Availability is read live from your working calendar and the slot is reserved in real time, so two people can't take the same one. Buffers, travel time and the rules you set are respected, so the diary stays workable rather than just full.
The calendar your team already runs its week from — Rosebud books into it rather than asking anyone to check a second diary. Your calendar stays the single source of truth; bookings, reschedules and cancellations all flow back into it automatically.
They can, without phoning the office — the reschedule is offered against live availability and the diary updates itself. The slot they free up is opened back up automatically, so a change of plan doesn't cost you a booking or a phone call.