Skip to content

Protect your schedule & keep more of the appointments you book

Stop losing revenue to empty seats. The platform kicks off an automated reminder chain over WhatsApp, SMS & email using your exact brand tone the moment a slot is booked. It automatically handles changes and rebooks cancellations without you touching a thing.

Appointment keptauto
BookedMon
Reminder sentWed
Reschedule → Fri 14:30Wed
How it works

The automated sequence that insulates your diary

1
Timed multi-channel alerts
Sends confirmations & reminders at perfect intervals on the text and email channels your prospects check most.
2
Day-before verification
Fires a custom verification message the day before the meeting using your voice, built purely to make sure they show up.
3
Smart no-show recovery
A missed meeting flips the record into recovery, and the system reaches out to rebook using your live calendar openings.
Integrations

Connect to the software you already use every day

Retain coordinates reminders across your clients' preferred messaging apps & updates every cancellation or shift inside your CRM

Zoho
HubSpot
Pipedrive
Close
Capsule
Salesforce
Microsoft Dynamics 365
Method
Cal.com
Google Calendar
Outlook
Zoho
HubSpot
Pipedrive
Close
Capsule
Salesforce
Microsoft Dynamics 365
Method
Cal.com
Google Calendar
Outlook
Calendly
WhatsApp
Twilio
Brevo
Mailgun
Google Ads
Clio
ServiceM8
Pabau
Dentally
Calendly
WhatsApp
Twilio
Brevo
Mailgun
Google Ads
Clio
ServiceM8
Pabau
Dentally
01Automatic

Instant event triggers

The reminder chain starts the moment the calendar updates, not when a human remembers to copy a name over. This means your client protection scales effortlessly as your diary fills up, with zero extra admin work.

Booking created · Thu 10:00
Cadence runningno manual trigger
ConfirmationSent
Day-beforeQueued
Hour-beforeScheduled
Day-before verification
Hi — a reminder your appointment is tomorrow at 10:00. Reply Y to confirm, or R to reschedule.
Y · ConfirmR · Reschedule
02Verify

High-intent confirmations

The text sent the day before determines attendance. We separate this alert from standard reminders, matching your exact brand tone to make it incredibly simple for the customer to confirm, change, or clear their time.

03Recover

Rebook missed meetings

A missed appointment is wasted marketing spend. If someone doesn't show, the system instantly drops them into a friendly recovery path to lock in a new time slot automatically, salvaging the lead before it goes cold.

No-show
Thu 10:00 · missedRecovery
MissedNew time offered →
FAQs

Retain, answered plainly

Every booked appointment gets reminders on the cadence that actually lands — timed, on-brand, on the channel the customer reads. When someone looks likely to miss, they are prompted to confirm or rebook before the slot is wasted, so the diary you filled stays full.

They are followed up automatically to rebook, rather than written off. A no-show is usually a reschedule waiting to happen, so Retain reaches out while intent is still warm and puts the appointment back in the diary without anyone in the office chasing it.

Yes — reminders go out on the channels your customers actually check, not just email. The cadence and wording are set to your business, so reminders feel like a helpful nudge from you rather than spam, which is what keeps them working.

No. The cadence is tuned to be useful, not relentless — enough to cut no-shows, not so much that people tune out. Everything is in your voice and stops the moment it should, so it reads as good service rather than nagging.

The offer

Ready to protect the bookings you already have?

We deploy, manage & monitor the retention layer for you as an operated rental service, mapping directly to your calendars & messaging tools. The platform automates reminders and updates up to the appointment; your team handles the revenue conversation.